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This second edition of a bestseller provides up-to-date knowledge of human factors issues in web design. It comprehensively treats human factors research methods, design guidelines, and processes for use in developing effective websites and web-based technologies. As the first edition included 38 chapters written by over 80 distinguished scholars and practitioners, the second edition has increased the number of contributors, and added eight new chapters. The book covers new research and usability methods, accessibility and ISO guidelines, and discusses social networking and online gaming. Chapters also examine Healthcare, Data Mining, Mobile Devices, and Learning Communities.
